The Internal Support page is a good option for schools to have a support system for technical issues, maintenance, etc. An internal ticket system helps the school record the issues and organize the workflow.
Internal Support Page Contents :
- The Submit New Ticket button to add a new support ticket.
- The Tickets Senders Settings button to choose who is allowed to send tickets.
- The Tickets Recipients Rating button to evaluate ticket recipients.
- The Tickets Recipients Settings button to choose who is responsible for receiving tickets.
